USBA 21st Century Program

Banks in Transition:   

The majority of banks have realized that they must offer new solutions and opportunities to their clientele to remain competitive on a long-term basis. They recognize that customers require more than ever in the way of service, flexibility, products, accessibility and mobility. Customers want their banks to offer tools and solutions that will help them increase their own market share, increase profitability, and manage their operations or financial resources with greater ease and efficiency. Innovative banks are building teams and departments dedicated to finding and partnering with services that could help their clientele achieve their desired goals. Financial technologies offer solutions for business development, customer aggregation, budgeting, online payments, invoicing, stock management, accounting, financial analysis, business intelligence, etc. USBA member banks can retain everything important in traditional banking, yet stay on the cutting edge of new technologies, customer demands and profitability, with lean, agile and informed operations. 

USBA 21st Century Program: 

The USBA's 21st Century Program serves as a knowledge center for technological developments that affect the banking industry. The 21st Century Program provides a forum for information, recommendation and knowledge exchange among different stakeholders, including banking executives, customer organizations and vendors.

-Vision: To advance the banking industry members and allied agencies to be on the leading edge of technological adaptation.   

-Mission: To promote an environment that encourages and supports innovation to drive the adoption, adaptation and/or acceptance of technological solutions within a standards-based, customer focused framework.  

USBA has centered the 21stCentury Program services on five major elements to help member banks achieve their strategic goals —    

Loan Origination and Processing: 

Enables banks to access innovative business development and loan processing solutions for faster, more robust execution of credit.    

Loan Management:  

Enables banks to utilize powerful credit management solutions to control and manage loans in an efficient, hassle-free process.    

Integrated Management Software:   

USBA provides education and guidance to banks to identify the pros and cons of alternative tool sets and implement or improve in the application of: • API 3rd party solutions • ACH (Automatic Clearing House) electronic transactions /debit or credit / large or small dollar / checking or savings accounts / directly to loans / single or recurrent transactions / same day ACH • Roll-back payments, small fee or free, that easily detect fraud in settlement statements or activity report • Payroll, bill payments, invoice payments, account payments • Wire transfers of high dollar amounts / single payments / different regulations / debit cards /credit cards / ATMs / accounts payable automation, etc.    

Loan Management Infrastructure:  

USBA provides education and guidance to banks to identify the pros and cons of alternative tool sets and implement or improve in the application of: • S&P• Financials • Estimates • Ownership, Transactions, and Key  Developments • Professionals and Relationships • Cross-Reference Services •Credit Analytics • Compustat® • RatingsXpress • CreditStats Direct • Selected Third Party Data • Moody’s API, etc.    

Customer Care Center:    

USBA provides education and guidance to banks to identify the pros and cons of alternative tool sets and implement or improve in the application of: • Chat Bot • Phone AUDIO bot • SMS info email notifications • Delivering solutions platform for customers (offering freebies software and services for clients) • Support in business development e-commerce, POS, Cash Back Solutions. | And more...
  

For Information, please call: 800-532-2970 ext. 2550